The problem we solve
Separate phone lines at each site, missed calls, customers who cannot reach the right person, and high call bills. Callers get a busy tone while your team is next door, and staff at other branches cannot be reached by extension.
The Dinix solution
We design and deploy a SIP-based business phone system that connects your offices, mobiles and desk phones under one number plan. We have deployed enterprise VoIP and toll free infrastructure for distribution businesses and multi-site safari properties across Kenya, and we configure it around how your calls actually flow.
Choose a package
Starting prices in KSh for a typical deployment. Final price depends on the number of extensions and sites, and whether handsets are supplied by you or by us.
Essential
Single office (up to about 10 extensions)
from KSh 100,000
- IP PBX / cloud PBX setup
- Extensions, voicemail and auto-attendant (IVR)
- Internet and SIP trunk connection
- Staff phone training and handover
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Most popular
Professional
Growing business (up to about 40 extensions, 1-3 sites)
from KSh 250,000
- Everything in Essential
- Multi-site calling with internal extension dialling
- Ring groups, queues and call routing rules
- Toll free line setup
- Call recording and basic call reports
- Softphone apps for mobile and laptop
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Advanced
Large or multi-site operations (40+ extensions)
from KSh 500,000
- Everything in Professional
- Call-centre features: queues, supervisor tools, analytics
- Integration with CRM / ERP where supported
- High-availability design and failover
- Quality-of-service tuning on your network
- Priority support period
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Optional add-ons
- Handset and headset supply at quoted cost
- Toll free line application and management
- Video meetings and messaging (unified communications)
- Network upgrade to carry voice reliably
How it works
- Enquiry: tell us your sites, extensions and call volume.
- Assessment: we check your internet links and network readiness for voice.
- Quotation: a written quote listing equipment, licences and inclusions.
- Deployment: configuration, number porting or new lines, handset provisioning.
- Testing and training: test calls across all sites, staff training and handover documentation.
Frequently asked questions
Can we keep our existing phone numbers?
In most cases yes. We handle the number porting with your provider and plan the cut-over to avoid downtime.
What internet connection do we need?
A stable business-grade connection. We assess this first and advise if an upgrade or backup line is needed.
Can staff use the system from their mobile phones?
Yes. Softphone apps let staff make and receive office calls on their phones and laptops.
Will it reduce our phone bill?
Calls between your sites become free, and VoIP trunks are typically cheaper than traditional lines. Savings depend on your call patterns, and we will estimate them in the quote.
Is support available after installation?
Yes. Our Managed IT plans can include monitoring and support for your phone system.